Data Protection Policy

Dealing with personal data

The website at is an offer from Cox and Kings Global Services (hereon referred as CKGS). On its website pages, CKGS informs customers and interested parties about the formalities for applying for a visa for Thailand. The protection of your personal data when it is collected processed and used during your visit to the website pages of CKGS is an important concern for us. We explain to you below what information CKGS collects during your visit to the website, and how that information is further used by CKGS

Data processing in connection with queries

If you give your email address and other contact details such as your name in the framework of a query with your consent, CKGS will send you the corresponding information. The data you have given will be saved in a file or in an email program and only used for the correspondence concerning the requested information.

Data processing in connection with visa applications

In accordance with the requirements specified by the The Royal Thai Consulate-General, Insofar as in the framework of the visa application CKGS collects, saves or uses personal data itself, this is only done insofar as is necessary for the processing of the visa application and for the rendering of our other services and the performance of the contract. Accordingly, data is only passed on to third parties insofar as CKGS service partners (e.g. courier services) or the The Royal Thai Consulate-General requires the data to process the application. In such cases, however, the scope of the data transmitted is limited to the necessary minimum.

Otherwise, passing your personal data on to third parties, selling it to third parties or transmitting it to third parties in another way is excluded, unless CKGS is obliged by law or by a court decision to pass the data on, or if passing the data on is necessary for the pursuit of claims and criminal-law prosecution in the event of attacks on CKGS IT infrastructure.


When you visit CKGS website, information is occasionally deposited on your computer and saved in the form of cookies (small text files). This serves to make the offer on CKGS website user-friendly, flexible and effective for you as a user. Cookies are not used by CKGS to save passwords. You are able to configure your web browser in such a way that these cookies are deleted from your data storage immediately or at regular intervals, all cookies are blocked or you are warned before a cookie is saved. Should you leave CKGS website via a link and arrive at third-party websites, it is possible that cookies are used by the linked website providers. CKGS is not legally responsible for these cookies.

Right to information, revocation and deletion

You have the right to revoke consent to usage of your personal data at any time with effect for the future. Deletion of the personal data takes place when you declare to CKGS that you have revoked your consent to storage, when knowledge of that data is no longer required for fulfilment of the purpose pursued with the storage, or if storage of the data is impermissible for other legal reasons. Upon written request, CKGS would be pleased to inform you what data we have saved about you (e.g. name, address, telephone number). For this purpose, please use the CKGS contact data shown on the imprint page or contact page.

Security information

CKGS endeavours to take all of the necessary technical and organisational security measures to save your personal data in such a way that it is not accessible to third parties or the public. However, it does not take any responsibility / liability for security breaches. Should you wish to contact us by email, please be aware that the confidentiality of information transmitted is not guaranteed. The contents of emails can be viewed by third parties. Accordingly, we recommend that you send us confidential information exclusively by mail. Cox & Kings Ltd.'s online offer contains links to other websites. We have no influence on the operators of those websites complying with the data protection provisions.